7 app Terms & Conditions — What you need to know before using

This page clearly outlines all rules, terms, and responsibilities for using the 7 app platform. Please read it in full before opening an account.

Acceptance of terms

By accessing the 7 app platform or creating an account, you are deemed to have fully read and accepted these terms and conditions. These terms and conditions constitute a legally binding agreement between you and 7 app. If you do not agree with any part of these terms and conditions, please refrain from using the platform. We reserve the right to update these terms and conditions at any time, and continued use of the platform after any changes will be considered acceptance of the new terms. The date of the most recent update will always be displayed at the top of this page.

Eligibility & age requirements

To use 7 app, you must be at least 18 years old and a legal resident of Bangladesh. You are required to provide accurate and truthful information at the time of registration, and you may be asked to submit valid documents for identity verification when necessary. If a user opens an account using a false age or identity, that account will be immediately closed and the associated balance may be forfeited. We may request age verification at any time and reserve the right to temporarily suspend an account until verification is complete. The age verification process is one of our top priorities in ensuring responsible gaming.

Account rules

Each user may only open one account, and creating multiple accounts is strictly prohibited. It is your responsibility to keep your account login credentials, password, and security codes completely confidential. Allowing anyone else to use your account or transferring your account is strictly prohibited. If you suspect that your account has been accessed without authorization, notify our support team immediately and change your password. 7 app will not be held liable for any losses resulting from a breach of account security if user negligence is proven.

Payments & transactions

All deposits and withdrawals will be processed in Bangladeshi Taka (BDT / ৳) via applicable payment methods. Deposits are generally credited to the account instantly, though in some cases bank or mobile banking processing time may apply. Withdrawal requests will be processed within the designated timeframe after verification is complete, and additional identity verification may be required. In cases of fraud or suspicious transactions, we reserve the right to place payments on hold and conduct an investigation. Records of all transactions can be found in your account history section, and any discrepancies must be reported to us within 48 hours.

Usage rules & prohibited activities

While using the platform, you must comply with all applicable Bangladeshi laws and regulations. Using bots, automated software, hacking, or any fraudulent methods to exploit the platform is strictly prohibited. Harassing other users, using abusive language, or disrupting the normal operation of the platform will be treated as a punishable offense. Using the platform for money laundering or concealing the source of illegal funds is strictly prohibited, and such activities will be reported to the relevant authorities. In the event of a violation of these rules, the account will be immediately closed and legal action may be taken.

Account closure & suspension

You can request to close your account at any time by contacting our support team. You will be given the opportunity to withdraw any outstanding balance before the account is closed, though this may not apply in cases of terms violations. 7 app reserves the right to suspend or close an account without prior notice for any reason, particularly in cases of terms violations, fraud, or suspicious activity. If you wish to appeal a suspended account, please contact us via the support email and provide the necessary information. If a self-exclusion request is made as part of responsible gaming, the account cannot be reactivated before the designated period has elapsed.

Limitation of liability

The 7 app platform is provided on an "as is" basis, and we accept limited liability for losses caused by technical errors, server outages, or issues with third-party services. Gaming outcomes are entirely dependent on chance, and no specific outcome can be guaranteed. 7 app will not be held liable for financial losses resulting from a user's own decisions. We always encourage responsible gaming and advise users to play within their means. For more details, visit our Responsible gaming page here.

Common questions about the terms and conditions

Find answers to the most frequently asked questions here.

Yes, 7 app may update the terms and conditions at any time. For significant changes, you will be notified via your registered email or through a notification on the platform. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions. We therefore recommend visiting this page regularly.

No, each user may only open one account. Creating multiple accounts is a direct violation of the terms and conditions, and if detected, all associated accounts will be closed. This rule is strictly enforced to ensure a fair gaming environment.

In the event of a terms violation, 7 app reserves the right to temporarily suspend or permanently close an account. In cases of serious violations, the balance may be forfeited and legal action may be taken. There is an opportunity to appeal any decision, and the support team will review your complaint appropriately.

For more details about the terms and conditions, visit our FAQ page or email us at [email protected]. Our support team is available seven days a week, Bangladesh time. We are always ready to quickly resolve any concerns or questions you may have.

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